About Us
Divingshop.Com are completely dedicated to your total satisfaction. We have made our catalogue as simple as possible for ease of use. 

- Courier Delivery (on UK mainland orders)
- VAT is included in all prices displayed in the catalogue.
- 7 day no quibble returns policy (provided product is unused, undamaged and in original packaging)
- International Order’s Delivered via Air Freight.

If you have any suggestions or comments please email us at suggestions@divingshop.com
www.divingshop.com, www.capitaldiving.com, www.scubacrazy.com, www.divehypermarket.com are wholly owned by www.forwarddiving.com , Keith Forward.

Forward Diving Services,Unit 9, Holes Bay Park,Sterte Avenue West, Poole, Dorset, BH15 2AA

Tel: 44 1202 677128

Tel: 44 1202 667770

Fax: 44 1202 671047

VAT: 704 4035 75

Data Protection Act Registration No: Z1022874

Making A Purchase
Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.
We accept Visa, MasterCard, Maestro, Delta, JCB, Solo and American Express. We usually process payment on receipt of order. You may send your credit card information via phone, fax, and Snail mail or over the Internet.

Alternatively you can send a cheque or money transfer to cover the value of the goods.

Shipping And Handling
All shipping is by Insured Courier to UK. Overseas orders charged at fully insured courier rate, email for details: sales@divingshop.com

Returned parcels charges are non refundable.

FREE UK DELIVERY OVER £99.00 = £0.00
NEXT DAY COURIER UK on stock items = £14.75 
UK MAINLAND COURIER 4/5 - DAYS = £4.26
SATURDAY COURIER DELIVERY = £31.85

Peli Cases and Lighting FREEPOST to UK Mainland

European Air 1-5 KG = £37.9
European Air 6-15 KG = £57.9
European Air 16-30 KG = £87.9

Europost 0-2 KG = £10.00

USA Air 1-5 KG = £37.6
USA Air 6-15 KG = £49.7
USA Air 16-30 KG = £109.63

Rest of the World 1-5 KG = £68.25
Rest of the World 6-15 KG = £100.8
Rest of the World 16-30 KG = £178

Courier service is only available for working week deliveries.
Next day service is limited to order's recieved before 1300 HRS.

Import tax from foreign countries is the responsibilty of the purchaser.

Delivery Schedule
We deliver your order right away. We will normally send your order to you in 14 business days. If the item is not available or not in stock we will email notification, (see back orders section)


Back Orders
If your item is not in stock, we will back order for you. You will always be e-mailed with the option to cancel your order if you would rather not wait.

Tax Charges
17.5% VAT is included in all orders shipped to Mainland UK or EU addresses. The VAT charge is not applicable to order’s from anywhere outside these area’s. Some goods are not taxable i.e. Books.


Credit Card Security
We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128-bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee
We guarantee your satisfaction. All of our products come with a 7-day no quibble guarantee, (provided product is unused, undamaged and in original packaging)

Reaching Us
If you need to reach us, please email us on info@divingshop.com, alternatively, you can call on

TEL 44 1202 677128. Or TEL 44 1202 667770 You can FAX on 44 1202 671047.

Privacy Policy
Divingshop.Com do not disclose buyer’s information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item. Data Protection Act Registration No: Z1022874

DISCLAIMER - PROFESSIONAL TRAINING AND CERTIFICATION FROM A RECOGNIZED CERTIFICATION AGENCY IN THE TECHNIQUE OF SCUBA DIVING MUST BE SUCCESSFULLY CARRIED OUT BEFORE USE OF PRODUCTS FEATURED ON THIS WEBSITE. USE OF SCUBA EQUIPMENT BY UNCERTIFIED, OR UNTRAINED PERSONS IS DANGEROUS AND CAN RESULT IN SERIOUS INJURY OR DEATH.


Returns Policy
We guarantee your satisfaction! We operate a 28-day satisfaction guarantee. If the goods supplied are not satisfactory in any way please feel free to return it in NEW and UNUSED condition within 28 days of the purchase date and we'll gladly exchange your purchase or refund the purchase price... No questions asked. You must acquire a Returns Authorisation Number (RA#) for returned merchandise by e-mail, faxing, calling or snail mailing.

Incorrectly ordered goods will be charged freight on return.
Correctly ordered but faulty goods will be collected from customer FOC and replacement product will re-delivered FOC.

Remittance Terms
Payment with order.